FAQ's

Shipping Related Queries

How many days would it take to deliver my order?

The average shipping time to metropolitan areas is 2-3 working days and receipt of a tracking number, whereas it takes 3-5 working days for non-metropolises and the rest of India. The timeframes shown above are merely estimates; there may occasionally be brief operating delays.

What are your shipping charges?

We offer free shipping on all prepaid orders, therefore seize the opportunity while you have it! We are happy to provide COD, however we charge Rs.130 for COD ( Kindly note that we do not offer free shipping on COD orders).

 Do you provide tracking?

Once your order is packed and ready to ship, you’ll receive a tracking number via WhatsApp/email so you can keep an eye on its activity while it makes its way to you.

Can I update my order? or change my shipping address?

You may put in a request within 24 hours of placing your order if you need to modify the shipping address. Please be aware that because our staff strives to send your order out as promptly as possible, we may not be able to modify your order upon request.

What happens in case my delivery is delayed?

Please contact us through WhatsApp at +91 98219 93396 in these scenarios. They'll aid in speeding up the delivery!

Payment Related Queries

How do I make a payment?

We accept COD & UPI, master cards, visa credit & debit cards. 

What happens in case my payment fails?

In such circumstances, you will either receive a refund to your account or receive an order confirmation within 48 hours. You can stay in touch with us on WhatsApp on +91 98219 93396.

Product Related Queries

 How is the material?

They are made of premium, tarnish-free stainless steel. You may use it for daily usage; however, to preserve the polish, remove it before taking a bath.

 How do I take care of my jewellery?

  • Please take off before taking a daily bath or swimming
  • Avoid using soap and sanitizer
  • Store in the given packaging
  • Avoid exposure to sunlight and perspiration.
  • Clean your jewellery after each use and occasionally wipe with a soft cloth.

How to get in touch with us?

Please contact us at heybae1103@gmail.com or via whatsapp at +91 98219 93396 with any questions regarding shipment or customer service.